Frequently Asked Questions

Everything you need to know about your PPD Performance shopping experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags still attached. Exchanges for different sizes are free of charge, subject to stock availability.

How do I determine my correct size?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our performance fit may differ from standard retail sizing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Are your garments sustainably produced?

PPD Performance is committed to ethical manufacturing. We partner with audited factories and increasingly use recycled polyester and organic cotton in our seasonal collections.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.