Returns & Exchanges
At PPD Performance, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Ensure all original tags are attached and the garment remains in its original, sellable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
- 3.Ship the Parcel
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.